At Eudaimonya.com, we care deeply about privacy. We strive to be transparent about our privacy practices, including how we treat your personal information.

This policy explains our privacy practices for Eudaimonya.com (which we’ll refer to as the “Site“), Eudaimonya’s mobile applications, including the Eudaimonya.com, depending on your location (which we’ll refer to as “Eudaimonya”, or as “we“, “us“, and “our“). We’ll use the term “Services” to refer collectively to the Site, the Apps, Eudaimonya Payments.

This policy applies to our registered buyers (“Buyers”) and sellers (“Sellers”) (together, our “Members”), those who purchase items on Eudaimonya without an account (“Guests”) and anyone else who visits our Sites or uses our Services (together with our Members and Guests, “you” and “your”). If you are not a registered Member or a Guest, please see our Non-Member Privacy Policy for further information about how we may collect and use your personal information.

This policy does not apply to the practices of third parties who you may choose to share information with when you use the Services. Please note that the collection and use of your information by these third parties is subject to their own privacy policies and terms. You should understand the privacy and security practices of any third party before you share information with them.

It is important that you understand how we use your information. You should read this policy in full, but some key points and references to help you navigate the policy are:

  • Our mission at Eudaimonya.com is to keep human connection at the heart of commerce. We connect Buyers with Sellers that offer handmade cosmetics, health and wellness products and services. By accepting our Terms of Use and this Privacy Policy, or by using any of our Services, you confirm that you have read and understand this policy, including how and why we use your information.
  • We collect and use your personal information to provide and improve our Services, to protect the security and integrity of our Services and to comply with our legal obligations.
  • If you have any questions about this Privacy Policy, or wish to exercise your rights please contact us at support@eudaimonya.com

1. What Information We Collect and Receive

In the course of providing our Services, we collect and receive information that directly or indirectly relates to you (which we call your “personal information”) in different ways and from different sources, which we have set out below.

Buyer account information –

We collect certain information from you when you set up a Eudaimonya.com account.

Buyer details – Your name, email address and phone number.

Buyer payment information – Billing address and payment information.

Delivery information – Delivery address, phone number and email address.

Regional information – Your country information and location.

Seller Account information

We collect certain information about you when you set up a Eudaimonya.com seller account.

Seller details – Your name, Address, Email address, country of residence, identification, Phone number, date of birth, tax details and Eudaimonya shop name.

Seller payment information – Your bank details, country and address of bank, billing details and any other relevant information.

Shop preferences – Language, currency and country of residence

Business and tax status – You government issued business information.

Shop information

We collect and store all the information for your shop including images, videos and any other data uploaded. This information is exclusive to Eudaimonya.com only and not permitted to be shared with third parties unless given permission in the case of a legal dispute.

2. How We Use Your Information and Our Legal Basis

When you access or use the Services or interact with our Sites and/or Apps, we collect, use, share, and otherwise process your personal information for the purposes described in this policy. To the extent required by applicable law, we rely on a number of legal bases to use your information in these ways. If you reside outside the European Economic Area (“EEA”), Switzerland or the United Kingdom (“UK”) (together referred to as the “European Region”),

3. How We Share Your Information

We share your data with third parties where necessary to perform the Services, comply with our legal obligations, or for purposes set out in this Privacy Policy, including:

Publicly Displayed Information: By using the Services, certain information about you will be publicly displayed on the Site and Apps, such as Buyer Public Profile Information and Seller Public Profile Information. Buyers and Sellers can choose to make certain information and activities private through their account or Public Profile settings. Other information connected with your use of the Services will also be publicly displayed, including the date you joined, information relating to items you review, photos or videos of items you purchased, your saved product listings that are grouped by you (“Favourites and Collections”), , followers, those you follow, comments you post in our community spaces, and information you decide to share via social networks. Your reviews of shops or items you’ve purchased may also be shared on other platforms and search engines, including Google.

For Sellers, some additional information will be publicly displayed. For example, your shop name or or business name associated with your account (which you may modify and update in your account settings) is publicly displayed.

Sellers: We may share aggregated information about your use of the Services to Sellers if you are a frequent purchaser or a new Buyer, so they can provide you with better service and so we can improve our Site and Apps.

5. How We Protect Your Information

The security of your personal information is important to us. We protect your personal information through technical and administrative measures designed to mitigate the risk of unlawful or unauthorised access, destruction, loss, alteration, disclosure or use of your data. To protect your account, we encourage you to choose your password carefully and enable two factor authentication (2FA) for signing in. You can learn more about enhancing your account security in your account settings.

We use Google reCAPTCHA Enterprise in connection with our Services to help prevent spam, fraud, and abuse. reCAPTCHA Enterprise collects hardware and software information, such as device and application data, and sends it to Google for purposes of providing, maintaining, and improving reCAPTCHA Enterprise and for general security purposes. Your use of reCAPTCHA Enterprise is subject to Google’s Privacy Policy and Terms of Use.

6. How Long We Store Your Information

Eudaimonya.com will retain your information only for as long as is necessary for the purposes set out in this Policy, for as long as your account is active, or as needed to comply with our legal obligations under national applicable law. We decide how long we need information on a case-by-case basis and depending on the retention laws applicable.

The following factors typically affect the retention period:

Necessity for the provision of our Services We keep your information as long as is necessary to provide the Services to you. This includes things like maintaining and improving the performance of our Sites and Apps, keeping our Services secure, and maintaining appropriate business and financial records. Most of our retention periods are determined on the basis of this general rule.

Consent-based processing of personal data If we process personal data on the basis of consent (including consent to the extended storage), we store the data for as long as necessary in order to process it according to your consent or until you withdraw your consent.

Statutory, contractual or other similar obligations Eudaimonya.com will retain and use your information to the extent necessary to comply with our legal obligations, for example, if we are required to retain your information to comply with applicable tax/revenue laws or our Know Your Customer (“KYC”) obligations.

7. Your Rights and Choices

Certain privacy laws around the world, including the European General Data Protection Regulation (GDPR), provide users with rights and choices related to their personal information. Consistent with those laws, Eudaimonya.com gives you the choice of accessing, editing, or removing certain information, as well as choices about how we contact you. In addition, subject to applicable law, you may have certain rights with respect to your personal information, such as the following:

  • Right to Access: You can access certain personal information associated with your account by visiting your account privacy settings. You can request a copy of your personal information in an easily accessible format, as well as information explaining how that information is used. Contact support@eudaimonya.com
  • Right to Portability: You have the right to receive certain of your information which you provided in a structured, commonly used and machine-readable format and to transmit such information to another controller.
  • Right to Correction: You have the right to request that we rectify any inaccurate information about you. By visiting your account settings, you can correct and change certain personal information associated with your account.
  • Right to Restrict Processing: In certain cases where we process your information, you may also have the right to restrict or limit the ways in which we use your personal information.
  • Right to Deletion: In certain circumstances, you have the right to request the deletion of your personal information, except information we are required to retain by law, regulation, or to protect the safety, security, rights, and integrity of Etsy. Please note that closing your account may not free up your email address, username, or shop name (if any) for reuse on a new account.
  • Right to Object: If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
  • Right to Withdraw Consent: Where we rely on consent, you can choose to withdraw your consent to our processing of your information using, for example, an email unsubscribe link or your account privacy preferences. If you have consented to share your precise device location details with us, you can revoke that consent through the settings on your mobile device. This is without prejudice to your right to generally permanently close your account and delete your personal information. Please be aware that withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
  • Right to File a Complaint: If you are a resident in the EEA, Switzerland or the UK, you have the right to lodge a complaint about our practices with respect to your personal information with the supervisory authority of your country or state.
  • Right to File a Complaint: If you are a resident in the EEA, Switzerland or the UK, you have the right to lodge a complaint about our practices with respect to your personal information with the supervisory authority of your country or state.
    • In the UK, the relevant data protection authority is the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, +44 (0303) 123 1113, casework@ico.org.uk.
    • In Ireland, the relevant data protection authority is the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, +353 017650100 / + 353 1800437737, email: info@dataprotection.ie or by using this online form.

How to Exercise Your Rights and Choices. If you would like to manage, change, limit, or delete your personal information, you can do so by contacting support@eudaimonya.com/ Alternatively, you can exercise any of the rights above, subject to applicable law, through the contact options. Once you contact us to exercise any of your rights, we will confirm receipt of your request. Limiting use of, or deleting, your personal information may impact features and uses that rely on that information. 

Communication Choices. You can opt out of receiving marketing emails by using the unsubscribe link in our marketing emails or through your account settings. Certain communications from Eudaimonya.com are service-related or legally required and you will continue to receive them even if you opt out of marketing emails.

8. Your Responsibilities

If you are a Seller on our Services, you may receive certain personal information and will have legal obligations in respect of this information. Your privacy responsibilities, including when you act as an independent data controller (someone who decides what personal data to collect and the purpose you use the data for) are laid out in the Eudaimonya seller policy.

9. Privacy Policy Changes

We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by posting the changes through the Services and sending you an email or message about the changes. We encourage you to check back regularly and review any updates.

10. How to Contact Us

If you have any questions:

  • Contact Eudaimonya’s Support team.
  • Chat Support coming soon.
  • Send an email to Eudaimonya’s Support team – support@eudaimonya.com